Privacy Policy
Your privacy is important to us at Itsaloop. We respect your privacy regarding any information we may collect from you across our website.
Last modified
Oct 3, 2024, 9:00 AM
This Privacy Policy details the practices of itsaloop.com "we," "us," or "our") regarding the collection, use, and disclosure of information we receive in connection with your access to and use of our services (the "Services"). This includes interactions through our website at www.itsaloop.com or other sites we may own or control (the "Website"), as well as through communications via phone or other means.
This Privacy Policy applies solely to It’s A Loop services and does not cover third-party websites, services, or applications, even if accessible through our Services or Website. We are committed to protecting our customers' privacy and the confidentiality of the information they provide. Please review this privacy statement carefully before continuing to use our website.
The handling of personal data, such as names, addresses, email addresses, or phone numbers, will always comply with the General Data Protection Regulation (GDPR) and applicable country-specific data protection regulations. Through this policy, we aim to inform the public about the nature, scope, and purpose of the personal data we collect, use, and process. Additionally, this policy outlines the rights of individuals regarding their personal data.
What data do we collect
Personal data refers to any information that can identify an individual. It does not include information that has been anonymized.
Our company collects, stores, and uses data to provide services to you as follows:
Identity Data: This includes first name, maiden name, last name, username or similar identifier, marital status, title, gender, age or date of birth, passport number, nationality, and country and/or state of residency for each traveler.
Contact Data: This encompasses billing address, delivery address, email address, and telephone numbers.
Financial Data: This includes bank account and payment card details.
Transportation Data: This covers details necessary for providing the products and services you request or have purchased, such as travel dates, destination, trip type (e.g., pleasure, adventure, business), and booking or tour operator information.
Technical Data: This includes your Internet Protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology used to access our Site.
Profile Data: This includes information about your purchases or orders, interests, preferences, feedback, and responses to surveys.
Usage Data: This involves information about how you interact with our Site and Services.
Marketing and Communications Data: This includes your preferences for receiving marketing from us and our third parties, your communication preferences, and records of our conversations and communications with you. This data helps us manage our relationship with you and ensures you receive relevant and timely communications.
We also collect, use, and share Aggregated Data, such as statistical or demographic information, for various purposes. Aggregated Data is derived from your personal data but does not qualify as personal data under the law, as it does not directly or indirectly reveal your identity. For instance, we might aggregate your Usage Data to determine the percentage of users engaging with a specific feature on our website. However, if we combine Aggregated Data with your personal data in a way that allows for direct or indirect identification, we will treat the combined data as personal data and use it in accordance with this privacy policy.
If we are required by law or by the terms of a contract with you to collect personal data and you do not provide it when requested, we may be unable to fulfill the contract or provide the product or service. In such cases, we may need to cancel the product or service you have with us, and we will notify you accordingly.
How do we collect your data
Most of the data we collect is provided directly by you. We gather and process data when you:
Register online, contact us with inquiries, or place an order for our products or services.
Submit information or documents required to process your order via email or through our website.
Participate in a customer survey or provide feedback on our message boards or via email.
As you interact with our Site, we may automatically gather Technical Data about your device, browsing actions, and patterns. We collect this information using cookies and similar technologies.
We may receive information about you from third parties as set out below:
Analytics providers such as Google
Advertising networks such as Facebook
Search information advertising providers such as Google AdWords
We collect your data to:
Provide and support the Services you request and handle related transactions.
Manage your support tickets concerning the Services.
Communicate with you, including updates on transaction status, order confirmations, information about products and services, events, promotional offers, and surveys.
Enhance your experience on our website and online forums, including blogs, podcasts, resources, and webinars.
Offer Live Chat assistance to address your online inquiries.
Facilitate communication with our business partners.
Customize, analyze, and improve our Services, including website content and advertisements, by identifying usage trends and evaluating marketing campaign effectiveness.
Gain insights into customer interests and interactions with our website.
Personalize website and advertisement content according to your preferences.
Enforce our terms of sale, website terms, and any applicable contracts with you.
Prevent fraud and other prohibited or illegal activities.
Safeguard the security and integrity of our website, business, and Services.
Perform other functions or purposes as disclosed at the time of data collection or as required or permitted by law.
Additionally, while the above outlines our practices, we do not use personal data from individuals in the European Economic Area or the UK for marketing communications or advertising unless these individuals have explicitly opted in to receive such communications from us, in compliance with GDPR.
How do we store your data
We implement a range of security measures to ensure the safety of personal data when you enter, submit, or access it. This includes protecting the information we retain and transmit to third parties as allowed by this privacy policy.
When you use a credit or debit card to purchase a policy through us, the payment information is sent directly to the insurance company providing the policy. We do not receive this payment information.
We use a secure server for itsaloop.com Any personally identifiable information you provide through globalvisacorp.com is transmitted using Secure Socket Layer (SSL) or similar secure technology. Access to this information is restricted to authorized personnel only.
However, due to the inherent risks of online communication, we cannot guarantee that communications between you and itsaloop, or between itsaloop and any government entities to which you request we submit your information, will be completely free from unauthorized access or that third parties won't bypass our security measures. We cannot provide an absolute guarantee of the security of any information disclosed or transmitted online.
Sharing or disclosing personal information
Except as outlined in this privacy statement, we will not disclose your personal information to third parties without your prior consent, except as permitted by applicable laws. We do not sell or exchange your personal information for monetary gain.
We may use and share your personal information with third-party vendors and service providers (including Google) who assist with our business operations. These parties are authorized to use your information solely to provide the contracted services and must keep it confidential. Examples of such services include:
- Providing travel-related services such as travel insurance, car rentals, hotel bookings, tour bookings, flight reservations, and travel SIM cards.
- Delivering customer service.
- Sending marketing communications, subject to your explicit consent.
In certain circumstances, we may be required to disclose personal data in response to lawful requests from public authorities, including to meet national security or law enforcement requirements. We may also disclose your information as needed to protect the rights or property of Itsaloop, our clients, or our customers, including enforcing our terms of service, ensuring safety, investigating fraud, or responding to government requests.
In addition to the disclosures described in the privacy statement for specific products or services, itsaloop may also share or disclose personal information with other subsidiaries and affiliates under our control. For information on opting out of such sharing, please contact support@itsaloop.com.
Retention of your data
We will retain your personal data for as long as there is a legitimate business need to do so or until you choose to delete or modify your information. This includes fulfilling any services you have requested, complying with legal, tax, or accounting obligations, and retaining data for potential legal claims related to our services. We may also keep your data to meet legal and regulatory requirements. For more information about our data retention practices, please contact us using the details provided in the “Contact Us” section.
Your rights and controlling your personal data
In accordance with applicable laws, you have certain choices regarding your information:
Account Information: You can access, delete, or modify your information by editing your account profile.
Marketing Emails: We may send you marketing emails as permitted by law. To opt out, click the “unsubscribe” link in these emails. Please note that opting out of marketing emails does not affect transactional communications, such as updates on your travel visa status.
Cookies & Analytics: You can opt out of certain cookie and analytics processing by following the instructions outlined in this Policy.
Before processing any request, we may need to verify your identity and validate any new or corrected information you provide, as permitted by law. Generally, there is no fee for accessing your personal data or exercising other rights. However, we may charge a reasonable fee if your request is deemed unfounded, repetitive, or excessive.
We aim to respond to all legitimate requests within one month. In cases where a request is particularly complex or multiple requests have been made, it may take longer than a month. We will notify you if this is the case and provide updates as needed.
To exercise your rights regarding your personal data or to inquire about our data collection and processing practices, please use our Contact Us form.
Cookies and other tracking technologies
Cookies
Cookies are text files placed on your computer to collect standard internet log data and visitor behavior information. When you visit our websites, we may collect information automatically through cookies or similar technologies. For more details, you can visit allaboutcookies.org. You have the option to configure your browser to reject cookies, but please be aware that some features of our website may not function properly as a result.
To learn more about how we use cookies, manage them, and customize your experience on our site, click on "Cookie Settings" located at the bottom left corner of the page or refer to our Cookie Policy.
Please note that if you clear your cookies or use a different browser or device, you will need to provide consent for cookies and/or interest-based advertising again, which may require resetting your preferences.
Other Tracking technologies
We may engage third-party service providers to help us better understand our site visitors. These providers are only authorized to use the information collected on our behalf to assist us in managing and enhancing our business. Currently, our sole third-party analytics provider is Google Analytics. Although Google Analytics may collect personal data to generate its reports, we do not have access to any information that identifies you personally.
For more information on Google’s privacy practices, please visit Google Privacy Practices.
Privacy policies of other websites
Our website may contain links and connections to third-party websites, products, and services, as well as community plug-ins from third parties (such as Facebook, Instagram, LinkedIn, YouTube, and Twitter). These third-party plug-ins are loaded from external servers, which means that these third parties may place their own cookies on your device. Your interactions with these third parties and their applications are governed by their own privacy policies or notices. We recommend reviewing the privacy policies of these third parties to understand their practices.
Contact information:
+1 954-228-0947
contact@itsaloop.com
13499 BISCAYNE BLVD STE M4
NORTH MIAMI FL 33181